Warranty Policy
Warranty Information
Container Estates offers 1 year limited warranty for Container Homes and Prefab Houses. If items in above category do not work as advertised due to a manufacturing defect (begins on the day the item is delivered to the customer), customers can send their complain via our contact information listed below for repairs to be arranged.
This warranty does not apply to any accidental damage caused due to user’s negligence of usage.
Container Estates will be in charge of all the repair handling fees and non-artificial defective component replacement charges.
General Guidelines
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein. This warranty is not transferable. Container Estates is not responsible in any way for damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use not in accordance with the ‘User Guide’ or any additional safety, use, or warnings included in the product materials.
Furthermore, Container Estates is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state or from country to country.
Warranty Exclusions
a) The user voids the warranty if he or she
• Damage due to accident, misuse, abuse, alterations or vandalism;
• Improper or inadequate maintenance;
• Unauthorized modification or commercial use;
• Unsupervised use by children under 18 years of age
b) Please contact us before returning a defective item; otherwise, your return request may be delayed.
c) If an item is not repairable or a replacement can’t be provided due to stock unavailability within one year, a refund will be provided to the customer.
d) While returning items, ensure to ship it via a trackable shipping method to avoid shipment being lost in transit.
For the warranty details regarding other goods such as shipping containers, please refer to the manufacturer’s original enclosed instruction manual.
For more details about the warranty, please refer to our return policy or contact our customer service for further assistance.
Contact us
For more information, if you have questions, or if you would like to make a complaint, please contact us:
We are always ready and happy to serve you!